Callback24 for Travel Agencies

Speed up the sales process of domestic and international vacations.

Increase the effectiveness of calls and immediately dispel client doubts.

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Callback24 users

You require only 5 steps to increase sales at your travel agency

You require only 5 steps to increase sales at your travel agency

1
Create a Callback24 account.
2
Configure your service.
3
Add consultants and install the mobile application for each of them.
4
Integrate Callback24 with Google Analytics
5
Talk with clients, tag calls, and see the real Callback24’s effect on sales at your travel agency.

Test Callback24 for 30 days for free!

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What are the advantages

of implementing Callback24 at your travel agency?

N

help for undecided clients;

N

clients feel safer because they know that the recipient of their phone call is a human, not a bot.

N
increase sales department productivity;
N

reduce response times to client enquiries;

N

increase the number of website bookings;

N

make the booking process on a website more user-friendly;

N

stand out among the competition;

N

build good relationships with clients and influence their loyalty.

Callback24 for selling tours

Turn website users into satisfied clients of tours and vacations. Propose contact via several communication channels, including callback, chat and the ‘leave a message’ button, all of which allow clients to contact you during every stage of their vacation. Hook undecided clients and reduce the number of abandoned reservations.

Popular functions:

  • Chat integration – statistics show that young people prefer chatting over calling. By integrating with a chat, you give your clients the choice of contact method.
  • In the ‘leave a message’ option, the client sends an e-mail, and you will automatically receive a notification.
  • Call a client back within 15 seconds – respond to customer needs immediately
  • Calendar call planning – thanks to this tool, you won’t miss any calls.
  • Tag planning – tag every incoming and outgoing call with a suitable label – build a customer database.
  • Widget on a page finalising a purchase – add a personalised widget on the page where clients finalise their purchase – reduce the number of abandoned carts.

Callback24 for client management on site

Take care of the safety and calm of resting tourists. Long-term relationships with your clients don’t end with selling a tour – they begin here. Give clients a chance to quickly contact your travel agency – via phone, e-mail, and chat.

Popular functions:

  • Enabling Departments – create suitable departments, add consultants to them, and redirect clients to the correct people (e.g. Tours in Poland, Abroad Tours, Guided Tour).
  • ‘Leave a Message’ option – enable the option to send e-mail messages. Every message will immediately generate a notification allowing you to respond promptly.
  • Chat integration – connect Callback24 and chat functionality on your website; respond to the needs of younger and older clients.

Callback24 for travel agents and salespeople

Verify the effectiveness of the agents and check how many calls they make. Analyse tags and compare the number of tours sold with the number of calls made. Collect and systematise leads, thanks to integration with CRM systems.
Create sales funnels, and present personal offers to already acquired clients.

Popular functions:

  • Report analysis – analyse reports and verify the effectiveness of travel agents and salespeople.
  • Call tagging – tag calls and compare sales at several locations. Verify how many calls result in sales and train your employees on this basis.
  • CRMs integration – integrate with a CRM system and generate leads. Create e-mail marketing and reach online clients!
  • Sales trend analysis – analyse parameters in Callback24 and draw conclusions regarding the best-selling tours and trips. You will discover in which months your clients called the most, and the destinations they were interested in.

Test Callback24 for 30 days for free!

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