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Reduce the number of
abandoned carts and convince undecided clients
Test Callback24 for free in your online shop
Callback24 clients
Make the contact with your online shop easier for the customer
Give the customers a possibility of immediate telephone contact.
Answer up to 30% more calls thanks to Call to action buttons – a widget (receiver), a pop-up (a popping window), and an exit-pop up (a popping window appears at the attempt of leaving the website). Extra widget animations encourage to click on it and contact with the service in your online shop.
Recover
abandoned carts
Reduce the number of abandoned carts. An exit pop-up appears every time a client wants to leave your website. It will effectively encourage to contact you by offering a help or extra freebies. An exit pop-up increases the chance that a customer will contact you by 15%.
Improve the quality of the customer service
Record and listen to calls, train your employees, increase the work effectiveness of your department. Verify the retailers work, check which calls ended up with a sale and based on this create new scripts and instructions. Record incoming, outgoing and callback calls.
Find out why your customers call you
Turn on call tagging and examine which calls ended up with a sale or dispelled a customer’s doubts. Compare your employees’ call tagging, see which of them mostly call back and have the most tagged sales.
Check the real influence that Callback24 have on the shop orders
Integration with Google Analytics allows to analyse the call history, with a division into particular advertising channels. You can also compare the effects of each traffic source. Optimize the costs of running a campaign, check which of them bring you the most calls from potential customers, choose the best creations. You will find obtained data in the service panel and in Google Analytics.
Fill in call data in your CRM system
Collect all the customer data in one place. Get new clients, talk to them, make sales and then automatically send the contacts with appropriate tags to your favourite CRM system or Marketing Automation.
We are ready to integrate with your online shop
Shoper, RedCart, WooCommerce, Magento, PrestaShop
There are only 5 steps that separate you from increasing sales!
- 1.Create a Callback24 account
- 2.Configure a service
- 3. Add consultants and install mobile application for each of them
- 4.Integrate Callback24 with Google Analytics
- 5.Talk with customers, tag calls and see how Callback24 improves the sales at your online shop
30 days for free・no obligations
Test Callback24 for free in your online shop
Find out how similar online shops increase their sales
Ragtime –a music store which increased order value by 169%
Ragtime store has achieved their aim of increasing sales.
After merely 3 months since the implementation of Callback24, statistics have shown that the average shopping cart value was 169% higher after previously made phone calls.
After merely 3 months since the implementation of Callback24, statistics have shown that the average shopping cart value was 169% higher after previously made phone calls.
In addition, shop employees are able to adjust marketing strategy, by taking into account micro conversions of the customers interested in shopping. Increased effectiveness of Callback24 can not only increase sales results, but also broaden your target market and successfully build a brand.
What does the owner say about our Callback24 tool?
„We’ve been able to pull up sales because now we can connect quickly with the customers. We’ve noticed that thanks to Callback24 we simply sale more expensive products.”
44% of customers eported, that the conversation with a live person while shopping online is the most important thing that a website could offer*
*Data based on blog.happyfoxchat.com
Don’t make the same mistake, that concerns 54% of online shops*
*research: How many sellers call a customer back??
What can the consequences be of not calling back the customer?
- loss of a regular or a potential customer,
- loss of a potential sale,
- decreased value of a shopping cart,
- loss of sales/partnership contract,
- decrease of credibility and trust of the company
- lack of recommendations from customers,
- financial loss in the long run.