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Callback24 – Features
Once a customer enters his/her phone number in the pop-up, Callback24 will connect them to an available consultant within 15 seconds – free of charge. There is no need for a customer to install additional software.
30 days for free・no obligations
Acquisition of customers 24 h/7
Callback24 works 24 hours a day, 7 days a week!
Off work at the moment? Set a notification and your customer can request a callback at a later date.
Callback24 widget
Get up to 30% more phone calls with call-to-action mechanisms – widget (handset), pop-up (pop-up window) and exit pop-up (a window that appears when you try to leave the page).
Callback form
Order calls through the request for inquiry form. Be competitive!
Lead database
Effectively manage customer data and contact clients with a personalised offer!
Statistics and reports
Increase the effectiveness of your consultants by analysing statistics and reports!
Call history
Analyse the number of calls made by consultants and verify the duration of their calls.
Call tagging
Tag calls (new sale, re-sale, complaint, TV campaign, radio campaign), analyse them, and compare the results from each campaign.
Customer Experience
Listen to recorded calls (incoming, outgoing and callback). Train your employees and increase the quality of customer service!
Conversion rate optimization, path analysis
Reduce CPA (cost per acquisition) by up to 25%! Get to know the buyer’s journey and study phone conversion. Compare data and increase campaign effectiveness!
Google Analytics integration
Analyse the call history of a particular advertising channel. Compare effects for each traffic source. Draw conclusions and increase conversion!
Integration with Facebook Lead Ads
Display the numbers entered in the Facebook Lead Ads form through the Callback24 app. Call interested customers back within 15 seconds!
Integration with Facebook Messenger
Integrate with the most popular Facebook chat. Receive messages, acquire customers, and analyse conversion. Be available for your customers!
Automation of sales processes, integration with CRMs
Automatically send contacts with tags to SALESmanago or other CRMs.
Call tracking
Record calls made directly from your website – without using the Callback24 widget!
Reach customers around the world
High-quality calls, no extra costs, and increased international sales!
