Callback24 for the HR Industry

Callback24 speeds up the recruitment process

Callback24 is a mobile application that speeds up the recruitment process at your agency by allowing potential candidates to immediately (within 15 seconds) contact a recruiter.

or

Callback24 clients:

You require only 5 steps to increase the number of candidates at your agency

1
Create a Callback24 account
2
Configure your service
3
Add consultants and install the mobile application for each of them
4
Integrate Callback24 with Google Analytics
5
Talk with clients, tag calls, and see the real effects of Callback24 on generating leads at your agency

Test Callback24 for 30 days for free!

or

What are the advantages

of implementing Callback24 at your agency?

N

generate up to 2000 additional leads

N

increase conversion rate by up to 224%

N

According to Comm100 research, 58% of 16 to 24-year-olds want to decide on the channel and method of communication, so it is worth giving them various options (e-mail, phone, Callback24, chat).

N

appreciation for this form of contact by the candidates

N
increased employer branding
N
the ability to collect leads in CRMs
N
measurement of HR effectiveness
N
work analysis of recruiters
N

increased number of resumes thanks to the ‘leave a message’ button

N

According to research conducted by LivePerson, 65% of Generation Z (people born after 1997) and Millennials (people born between 1980 and 1996) prefer virtual contact

N
reduced costs of generating leads
N

a faster flow of information

N

encouraging people who are considering applying for a job to leave their contact details

N

higher level of positive candidate experiences

N

the possibility to conduct and record initial conversations with a recruiter over the phone

Callback24 for the owner/manager of an agency

Capably organise the work of your agency; employ even more candidates!
Verify conversations between recruiters and candidates and build a CRM database consisting of people who are eager to work abroad now and in the future. Systematise calls at your firm!

Popular functions:

  • departments – departments can connect a potential candidate and recruiter faster. You can name departments according to position (e.g. warehouse worker, gardener), type of work (for couples, seasonal), or workplace (Netherlands, Germany).
  • report analysis from calls – a report comprises the most crucial information regarding recruiters and the recruitment process. You will discover where candidates call from the most, how many calls were answered, which recruiters are the most effective, the number of calls they made and which calls resulted in acquiring a new employee.
  • listen to calls – listen to calls and supervise the effectiveness of your recruiters. Increase their competency by analysing calls and proposing additional training.
  • Widget appearance customisation – choose a colour, content, and style suitable for your agency and recipient groups. Build credibility and inform potential candidates about job offers.
  • call tagging – tag calls with labels like ‘Warehouse employee – Netherlands’, ‘Employed – Belgium’, ‘Potential client’ – sort candidates quickly and organise the recruitment process.
  • enable additional communication channels – integration with Facebook Messenger and Smartsupp enables contact via chat while the additional ‘Leave a Message’ function allows contact with the recruitment team via e-mail.
  • trend analysis – analyse parameters in Callback24 and discover in which months you got the most candidates. See when and for how long work couples and singles, and in what job offers they were interested.

Callback24 for recruiter

Install a widget on your Career webpage and hook visitors. Get up to 30% more potential candidates. Call candidates back within 15 seconds and conduct and record recruiter calls over the phone. Reach the youngest employee group that prefers virtual contact. Create departments and select candidates at the early stage of the recruitment process!

Popular functions:

  • call back within 15 seconds, or according to a schedule – turn website users into candidates and call them back within 15 seconds! Reply to questions, talk about a job offer, and encourage people to hand in their CVs.
  • call a client back with Facebook Lead Ads campaign – do you recruit employees using Facebook Lead Ads forms? Now, besides creating e-mail databases, you can call candidates back! On the phone screen, you will see a candidate’s phone number – you can call him/her back immediately.
  • communication via chat and e-mail messages – as many as 65% of people born after 1980 prefer virtual contact i.e. chat and e-mail messages.
  • calendar call planning – a candidate didn’t answer their phone? Asked for contact tomorrow? Now, you don’t have to write their numbers down in a notebook. Callback24 will suggest another date and remind you about it in the calendar.
  • call tagging – tag calls as a current or potential candidate and choose a country destination or industry.

Callback24 for the marketing department

Popular functions:

  • Google Analytics integration – track and analyse the customer buying journey. Check call history divided by particular advertising channels, and the work of your advisors, and compare effects for each traffic source.
  • Facebook Lead Ads integration – do you invest in Facebook Lead Ads campaigns? Integrate them with our tool and measure their effectiveness!
  • Track calls without using the Callback24 widget – monitor the number of people that call you without using the widget.
  • Widget appearance analysis – change the appearance of your widget, create catchy marketing phrases, and analyse its effectiveness. Ask clients and verify the changes.

Test Callback24 for 30 days for free!

or

Find out how many talented candidates you can acquire!

or

Get to know one of the bigger job agencies in the region AB Job Service.

AB Job Service has been operating since 2000. The company originated in the Netherlands and now has 4 branches in Poland.

After a little over a year, the agency’s employees observed the effects of the system implementation, which brought the company hundreds of additional leads and a 56% increase in conversion rate.

In a little over a year, the tool grew our previous conversion rate from 3.2% to 5.01%. However, when the company decided to work with Callback24, the goal was to acquire more leads alongside increasing the conversion rate. Calls were made much faster and were answered more often.

Callback24 also resulted in AB Job Service attracting nearly 958 additional leads during the year, and the cost of acquiring them dropped by 36% compared to previous solutions.

Candidates, on the other hand, appreciate the quick contact (within 15 seconds) with a recruiter.

What does Mrs Beata Pastuch – AB Job Service Proxy say about the tool?

With Callback24, we know how many of our clients want to contact us quickly, so we call them back as fast as we can. Last year, we acquired hundreds of new leads and significantly reduced their acquisition cost.