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Callback24 for Corporate Services
Callback24 for training, consulting, accounting, and tax firms!
The best customer service for your client!
Phone, e-mail, and chat!
Callback24 clients
You require only 5 steps to improve your customer acquisition
Test Callback24 for 30 days for free!
Callback24 for corporate customer service
Callback, chat, and e-mail, three of the most effective contact methods, are available in one web dashboard.
Acquire clients 24 hours a day and take care of current customers.
Popular functions:
- integration with a chat – clients appreciate the ability to chat anonymously, so give them a chance to do that
- calling a client back within 15 seconds – act fast and professional, and call clients back immediately
- replying to e-mail notifications – clients prefer various methods of contact. By using the ‘leave a message’ button, you will immediately receive a notification when an e-mail from a client appears
- calendar call planning – gone are the days of unanswered lead calls. You can reschedule and plan all the calls on the calendar
Callback24 for Marketers
Increase conversion rates and reduce costs of acquiring advertising campaigns.
Track the customer acquisition process and make informed marketing decisions.
Popular functions:
- integration with Google Analytics and Facebook Lead Ads – track the customer’s buying journey and monitor which campaigns are the most effective.
- track calls without using the Callback24 widget – verify how many clients call you without using the widget.
- call tagging – analyse the number of calls, discover why clients call you, and where leads come from. Analyse websites that are the most successful in sales
Callback24 for the sales department
Tag and record calls and analyse the work of your salespeople.
Verify their effectiveness and train them continuously.
Popular functions:
- call tagging – by tagging every call you make; you will know how many clients you acquired in a particular period.
- listen to recorded calls – listen to sales calls and prepare scripts and training accordingly.
- analyse reports – analyse calls and check which resulted in a sale. Increase conversion!
- calendar call planning – use reminders to reschedule unanswered calls for another day
- trend analysis – analyse parameters in Callback24 and identify the most popular services. You will know in which months your clients called you the most, and what services were the most interesting for them.
What are the advantages
of Callback24 implementation at your office?
build a professional image
build an independent customer database in CRMs Callback24
access to three methods of contact – widget, e-mail, chat
listen to recorded calls and analyse the consultants’ work
reduce marketing cost
access to the customer acquisition process
Advisory firms’ problems that Callback24 resolve
Long wait times for contact.
Clients hate waiting. They demand quick response times – even at the weekend. This is especially true of the younger generation. Our tool allows you to plan a call and contact a client immediately.
Reaching different age groups.
It has been proved that younger people appreciate the ability to send chat messages, while older people prefer to talk with a person over the phone.
By inserting a callback widget, chat, and an option to send e-mails on your website, you directly respond to customer needs.
Sending a lead to CRMs
Collect data from clients and create an independent lead database. Build sales funnels and make use of the saved data for marketing campaigns.